Back to FAQ
What do the LED colors on the Smart Pen mean?
Blue: Smart Pen is pairing but not yet synced with your device. Green: Smart Pen is connected to the app and ready to use with any Moleskine Smart Notebook or Smart Planner.
Yellow: Smart Pen is running out of memory. Please connect it to the Moleskine Notes App to transfer your Smart Pen data.
For more information, please check the section below
LED colors Moleskine Pen + Ellipse for status
Status
LED Color
Status
LED Color
Power ON
Illumination
Low storage notification
Flashing
Bluetooth connection standby
Flashing
Being charged
Illuminating
During App connection
Dimming¹
Fully charged
Illuminating and then OFF
Changing pen color after connecting to the App
Change color dimming¹
Verify optical sensor or usage environment²
Illuminated (with alarm)
During firmware update
Dimming¹
Firmware update failure
Flashing
Low battery power notification
Flashing
Power OFF
-
-
Dimming¹
¹Dimming slowly getting dark and then bright again while flashing
²Check for any dirt around optical sensor or on paper
1 LED colors Moleskine Smart Pen for status
Status
LED Color
Status
LED Color
Power ON
Illuminating
Being charged
Illuminating
During App connection
Illuminating
Fullycharged
Illuminating and then OFF
During firmaware update
Flashing
Verify optical sensor or usage environment¹
Illuminating
Low battery power notification
Flashing
Firmware update failure
Flashing
Low storage notification
Flashing
Power OFF
>
>
>
>
>
Cross illuminating
¹Check for any dirt around optical sensor or on paper
If you are asked to check your Smart Pen’s optical sensor, please refer to chapter My handwriting is not recognized. What should I do?
Didn't find what you were looking for? Contact us:
Email
Write as an email about the issue you're facing. We will get back to you as soon as we can
Contact us