Is the Moleskine Notes App compatible with my device?

Q: Is the Moleskine Notes App compatible with my device?

The Notes App is compatible with several mobile phones, Android tablets and iPads. You can download the Notes App using the following links: Apple Store OR Google Play Make sure that you have Bluetooth support and the latest operating system on your device. If not, please update your device software.

The Notes App is compatible with several mobile phones, Android tablets and iPads.

You can download the Notes App using the following links: Apple Store OR Google Play

Make sure that you have Bluetooth support and the latest operating system on your device. If not, please update your device software.

The Smart Writing System

How does the Smart Writing Set work?
What does the Smart Writing Set include?
How does the warranty work?
Where can I find the serial number of my Smart Pen?

The App

Is the Moleskine Notes App compatible with my device?
Is the Notes App available for Windows?
I have been using the previous version of Moleskine Notes. Should I migrate to the new version?
What can I do with the Notes App and the Smart Writing Set?
How can I export my drawings in order to transform them into vectors?
How should I start writing in my Smart Notebook?
How can I create tags in order to retrieve my notes quickly?
How can I switch from the previous to the new Notes App?
How can I update the Firmware?
How do I share my notes via email?
How do I transcribe my notes?
How is the Smart Pen connected to the Notes App?
Is the SWS useful for sketching/drawing?
How can I change the color and the thickness of pen strokes?
Do I need to create an account and register my email?
Which languages are available and recognised by the app?
Can I save my sketching/writing activity as a time-lapse?
Can I modify my notes digitally?
Can I record a voice memo?
Can I write and export notes while I'm offline?

Pen

What are the technical specs of the Smart Writing System?
How long does the Smart Pen battery last?
Do I have to turn my Smart Pen on/off, or is it automatic?
How can I format my Smart Pen?
What do the LED colors on the Smart Pen mean?
Can I fix the thickness and sharpness of my Smart Pen strokes?
Can I change the lead of my pen?
Can I refill my pen when the ink has run out?

Planners

Do my appointments automatically sync while the Notes App is offline?
How can I create and modify events and set their duration?
How do I write down an event that starts today and ends tomorrow?
How do I create an all-day event?
What type of Smart Planners are available?
In my Monthly Planner, can I insert more than one event per day and set timings?
In my Smart Weekly Planner, Can I create events that last more or less than one hour?
What's the right way to write down my appointments/events slots?
How do I sync my digital calendars with my Smart Planner?

Notebooks

Do I have to buy a special notebook in order to use the Smart Pen and the Notes App?
I have several notebooks. How can I define the one I'm writing on?
Can I create virtual Notebooks by matching pages from my different notebooks?

Troubleshooting

How can I reach the assistance?
My handwriting is not recognized. What should I do?
What should I do if my Smart Pen doesn't turn on?
What if I have any issues while pairing my Smart Pen via Bluetooth?
Some of the notes I've taken are missing in the transcription. What should I do?

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