Вернуться обратно к часто задаваемым вопросам
Check that the LED on the Smart Pen is green.
Please remove the plastic protection located on the tip of the Smart Pen before writing.
Gently remove any foreign substances from the glass under the pen tip with a cotton swab.
Ensure that your Bluetooth connection is working.
Retry data transfer.
Adjust stroke and pressure in the Settings menu. For more detailed information, refer to the
“Calibration” section above.
My handwriting is not recognized. What should I do?
The easier your handwriting is to read, the more accurate the transcription process will be. The best way to hold the Smart Pen is with the tip facing the page, writing horizontally. If you encounter any issues:
Was this answer helpful?
Не нашли, что искали?
Email
Поддержка по электронной почте.
СВЯЖИТЕСЬ С НАМИ