Can I exchange one or more items?

If your order has already been shipped, we invite you to wait until it arrives and then to contact Customer Support to request its return. We inform you that, once confirmed, your order cannot be deleted.

In order to return any products, you must request authorization from Customer Support, selecting ‘Returns & Refunds’ as the contact reason. You will then be contacted via email with instructions on how to proceed.

You are free to choose a shipping method to return the product(s), although we highly recommend you to choose a tracked service.